Why CiteAbility™?

The Business Outcomes of Citation Integrity™

CiteAbility™ helps your business become easier for AI systems to discover, understand, verify, cite and recommend — while helping you improve and maintain the dependability of the information they rely upon.

Business outcomes

Why businesses engage with CiteAbility™

Become easier for AI systems to understand

CiteAbility™ helps a company present its identity, products, services, claims, expertise and evidence with less ambiguity. The intended outcome is a clearer machine-understandable representation of who the company is, what it does, what it offers, what supports its claims and why it may be considered a dependable source.

Increase the likelihood of being cited and recommended

When people ask which provider to use or which businesses are dependable in a market, your business wants the opportunity to be part of the answer. CiteAbility™ helps identify and improve the public conditions that support citation and recommendation readiness. It cannot guarantee the behaviour of external AI systems.

Improve the evidence behind what your business says

Businesses make claims about their history, customers, accreditations, awards, capabilities, locations, performance, expertise, case results, partnerships and qualifications. CiteAbility™ helps determine whether those claims are clear, supported, corroborated and citable.

Build measurable Citation Integrity™

Instead of leaving you with vague ideas about AI visibility, CiteAbility™ establishes a measurable position, identifies genuine weaknesses and shows what needs improvement.

“AI systems may struggle to verify or depend upon what we publish.”

→ “Our important claims, entities and evidence are clear, supported and suitable for citation.”

Detect problems before they damage AI perception

Ongoing monitoring can surface outdated evidence, lost corroboration, crawler access problems, robots.txt restrictions, conflicting information, unsupported claims and inaccurate AI descriptions. This is continuing Citation Integrity™ management, not a one-off audit.

Understand what AI systems actually say about your company

CiteAbility™ helps you examine observed answers, mentions, citations, recommendations and source use, so you can distinguish what AI systems say from what your own website claims. Outcomes is currently a Perplexity-only Beta.

Questions to answer

See your business as AI systems may see it

  • Would leading AI models mention us?
  • Would they cite us?
  • Would they recommend us?
  • What do they think our company does?
  • What sources do they rely upon when answering questions about us?
  • Which competitors do they mention instead?
  • Which of our claims appear dependable?
  • Which claims lack adequate evidence?
  • What prevents AI systems from citing us?
  • How does our Citation Integrity™ compare with competitors?
  • Are AI systems actually accessing our website?

The journey

Increase the opportunity for your business to appear when AI systems are influencing a buying decision.

  1. Be discovered
  2. Be understood
  3. Be verified
  4. Be dependable
  5. Be cited
  6. Be recommended
  7. Stay dependable

The value

What is the customer actually buying?

Audit, Score, Monitor, Benchmark and Certification are mechanisms. The underlying value is greater AI discoverability, clearer AI understanding, stronger Citation Integrity™, increased citation readiness, increased recommendation readiness and ongoing protection of the dependability of your public information.

Audit

Identify the current position and issues preventing effective verification and citation readiness.

Explore Audit

Score

Measure the current Citation Integrity™ position and expose what needs improvement.

Explore Score

Improve

Turn weaknesses into practical website and information fixes.

Explore Improve

Monitor

Identify changes and emerging Citation Integrity™ problems.

Explore Monitor

Outcomes

See what Perplexity currently says, cites and recommends about your business in the Beta.

Explore Outcomes

Benchmark

Compare your Citation Integrity™ position with qualifying market data when available.

Explore Benchmark

Certification

Provide a visible indication that your organisation has engaged with the CiteAbility™ Citation Integrity™ framework, without implying or guaranteeing external AI behaviour.

Explore Certification

Your objective

Make your business a dependable source for AI.

CiteAbility™ helps businesses become easier for AI systems to discover, understand, verify, cite and recommend — while improving and monitoring the Citation Integrity™ of the information those systems rely upon.

When customers ask AI which businesses are dependable, make sure yours is ready to be part of the answer.

When an AI system needs information, evidence or a business recommendation in our market, how dependable and citable are we?

CiteAbility™ cannot guarantee citation, recommendation, ranking, retrieval, inclusion or commercial results from any external AI system.