Citation Integrity™ Score

Improve what makes your information citeable.

Your Citation Integrity™ Score is the company-level measure of how dependable your published information is for AI systems to use and cite at a defined assessment date. The free Audit gives you your first Score. A paid plan adds the full assessment, shows what is weakening your Score, turns genuine findings into prioritised actions, and helps you verify whether completed work changed the measured result. It does not claim to control whether an independent AI system cites, describes or recommends your organisation.

The Score is evidence of progress. Stronger Citation Integrity™ is the method; observed AI citation is the outcome.

By CiteAbility™ · Last updated

Key takeaways.

  • The Score is evidence of progress while you improve Citation Integrity™; it is not a promise of AI citation.
  • Each score is traceable to the evidence and dimension behind it.
  • Re-scoring shows whether improvement work actually changed your position.
  • The Score is the basis for Benchmarking and Certification.

Beyond the audit

Move beyond the free Audit

The free Citation Integrity™ Audit gives you your first Score from a representative sample of up to 10 pages. A paid plan goes further.

The full assessment covers a representative corpus of up to 25 important pages — fewer if your website has fewer eligible pages — covering your organisation’s key public information, and gives a fuller reading of the same Score. It is not an assessment of every page on your website. Each completed assessment records your Score, its confidence, dimension-level results, evidence-backed findings and prioritised fixes, and your Score changes only when a new assessment completes.

Deliverables

What you receive

Depending upon assessment scope, your Citation Integrity™ Score may include:

  • Overall Citation Integrity™ result — shown with a confidence level, not as a bare number
  • Dimension-level assessment across every CiteAbility™ Dimension
  • A full evidence trail — the sources, passages and reasoning behind the result
  • A decision output — CITE, CITE WITH QUALIFICATION, VERIFY or DO NOT CITE
  • Identified weaknesses and areas of stronger performance
  • A prioritised action plan — exactly what to fix first, and how

The proprietary calculations used to generate the result are not disclosed. The underlying assessment methodology remains proprietary CiteAbility™ intellectual property.

Sample report

What a Citation Integrity™ Score result looks like

An illustrative example. Every real result is generated from your organisation's own evidence.

Citation Integrity™ Score — sample

Demonstration content only — not client data.

Decision

CITE WITH QUALIFICATION

Confidence

Medium

Organizational Probity71
Source Authority82
Entity Authority74
Evidence & Citations58
First-Hand Experience65
Content Quality79
Technical Accessibility88
Integrity Analysis63

Integrity Priorities

1. Top priority: strengthen independent corroboration for key claims

Several important claims are currently supported mainly by your own website rather than an independent source.

How to fix

Identify the specific claims currently backed only by your own website — product performance, certifications, client outcomes. For each, secure or link an independent source: a registry entry, a certification body, a third-party review, press coverage, or a client reference hosted outside your domain.

Every priority in your report comes with its own fix, ranked by how much it would move your position.

The full evidence trail behind each dimension is available once a real assessment runs against your own organisation.

Independence

Your subscription doesn't buy a result

You pay CiteAbility™ to run the assessment and keep it current — not for a particular outcome. Your Citation Integrity™ Score is never adjusted based on what you pay, how long you've been a subscriber, or the value of the relationship.

Commercial relationships, account size, subscription tier and renewal history do not determine your Citation Integrity™ Score.

Pricing

The full assessment begins with Starter

The full assessment, prioritised fixes and reassessment are not sold separately. They are included in Starter ($299/year), Growth and Enterprise.

Starter includes one company. If you own or control other companies, additional company workspaces are available from $199/year each.

Compare Plans

Next step

Know where your information stands.

Run Free Audit

Not sure yet? See a sample report ↑

CiteAbility™ is currently in prelaunch. This opens an enquiry or launch-notification form; it does not start checkout, and no payment will be taken.

FAQ

Frequently asked questions

The questions organisations ask us most often.

What does the Score measure?
How well your public information performs across the eight Citation Integrity™ Dimensions at the time of assessment.
Can I see why I scored what I scored?
Yes. Every contribution to the Score links back to the observed evidence, so results can be reviewed and challenged.
How often should we re-score?
After each round of improvement work, and periodically afterwards, because external corroboration and site changes both move the result.